Hp touchpad not working windows 10. I am not sure why that did not work for you.
Hp touchpad not working windows 10 As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? I am also using Windows 10 pc. This issue could occur if the TouchPad gestures are not enabled. 3) Look for "Scroll and Zoom". Now the troubleshooter is broken. 19. Mar 20, 2019 · If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. Ran it again. – Switching between Tablet and laptop mode. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. HP touchpad Not Worki Jul 25, 2017 · Thank you for joining HP Forums. Re-enable Your Touchpad Using the “Fn” Key. Feb 19, 2023 · Hello i have HP 250 G9 Notebook. Restart your device and Windows will attempt to reinstall the Jan 11, 2024 · Step 3: Restart the PC and check if the touchpad can work normally. pressing on bottom right of touchpad - instead it pops up the W10 Start Screen; Escape key puts me back where I was. Aug 6, 2020 · I'm having problem with my HP laptop synaptics touchpad since last 3 days. Dec 27, 2023 · Option 1: Enable your touchpad. Oct 13, 2020 · Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. Step 1: Go to Start Menu > Settings > Devices > Mouse. Now the ELAN tab in the mouse driver control panel has disappeared. -Press Windows key + X -Go to Device Manager -Expand the Human Interface Device or Mice and other pointing device -Look for HID Touchpad driver that was installed -Right click and Update -Look for "Browse my computer for driver Jul 25, 2024 · It sounds like the touchpad driver may not have been reinstalled properly after your Windows 10 Pro reinstallation. The rest of the touchpad is working fine but the scrolling is not happening. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. Made sure the touchpad is enabled Reinstalled the keyboard Jan 17, 2023 · Hi @ 007juk, Welcome to the HP Support Community. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. You can also check through Device Manager: Jun 6, 2017 · The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. It found a problem, fixed it, but didn't fix the touchpad. Mar 21, 2019 · Welcome to the HP Support Community. 1. -Look for Keyboard and run the troubleshooter. Try all the solutions on your HP, Lenovo, Samsung, Acer, Dell, etc. HP Pavilion Touchpad Not Working: Likely Causes. after this installation the touchpad and audio doesn't work. please i need your help System Manufacturer HP System Model HP Laptop 17-cn1xxx System Type x64-based PC Processor 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2. Here is a document that shows how to update drivers that are not working correctly with Windows 10. It stopped working, I already tried to restart the device and going to device manage into the control panel. If the “touchpad not working HP” issue persists, then go on with other solutions. However, after installing the drivers from your website, everything started working fine. I tried installing application available on windows store for synaptic touchpad, that fails to install. From here, you can toggle the HP touchpad settings on or off. Then, I tried to upgrade the software. 610 update same problem in previous version synaptics touchpad driver is completely install but not working in this version the driver can't even Install always show a massage this program is not compatible with the os 10. Apr 11, 2022 · To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click (or press and hold) the device you'd like to update. And the touchpad driver could be corrupted or outdated. HP ZBook Studio 15. Press the Windows + X key, use the Arrow key to highlight Device Manager , and press Enter. In this HP forum but also with other manufacturers like Lenovo or Asus. You might need to manually turn on the Touchpad under your settings. Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows loads the cur Dec 5, 2024 · Thank you very much for your feedback. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. Oct 14, 2024 · However, suddenly the cursor doesn't appear anymore. Jul 28, 2019 · The Synaptics USBus TouchPad on my HP EliteBook 840 G3 Notebook recently stopped working. Both laptop and touchpad worked perfectly! So somewhere Windows does not like them! Jun 21, 2022 · If the touchpad driver is not visible in Device Manager: Open Device Manager (use Windows key + S to search for Device Manager). Try uninstalling the touchpad drivers from the device manager and install the latest touchpad drivers and check if it helps. I'm here to help you with your problem. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. I installed genuine windows 11 pro 64 bit version 23h2. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. The ESP32 series employs either a Tensilica Xtensa LX6, Xtensa LX7 or a RiscV processor, and both dual-core and single-core variations are available. , laptops, and see which one works for you. I doubt it is a hardware issue as both the touchpad and mouse works in Windows 10 (but none of the gestures work). I can use touchpad for directing on screen but I can't use two finger scrolling and such gestures. 11. Ensure the options "Pinch to zoom" has a check mark. May 2, 2017 · Upon reinstalling Windows 10 (64 bit) on my HP Stream 11-d010wm, the touchpad is not working. I was reinstalling windows, and installed Synaptics drivers "19. Touchpad gestures seem to be working fine - including a 'tap' in li Sep 5, 2015 · Synaptics Touchpad Will not Scroll in Windows 10 applications - Using HP dv6 1355dx Pavallion Laptop edge motion is not working like how it did on windows 8. So I downloaded and installed Synaptics TouchPad Driver(Windows 10 v1809) and after that the Synaptics To For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. If I go into device manager in the 'mouse and other poiinting devices' section there doesnt seem to be an option for a touchpad. I have carefully read the information and problem description you provided. it was working fine all day and now it just stopped. Enable Touchpad in Settings. Get support for your HP products, including troubleshooting, setup guides, and user manuals. Sometime after I first bought it, I found that the cursor would jump every so often when tapping on something. You mentioned that your computer trackpad does not work and the cursor does not display. Follow the step-by-step guide to update, reinstall, enable or troubleshoot the touchpad driver, settings, BIOS and more. I've Jul 31, 2022 · Hello, everyone. Nov 14, 2019 · Got it. 49), no matter how I move my finger on the touchpad, the cursor goes to one of the corners of the screen. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. Then choose Devices. 1 last night after finally getting my laptop running again (has broken 2 times with maybe a years worth of use) and now my touch pad isnt working. This is the laptop I purchased (and may shortly return): https://www. I bought laptop with preinstalled windows 11 on it, but I don't like it, so I created via media creation tool - usb boot flash with last windows 10 (21H2). Thank you for posting your query, I will be glad to help you. Jan 21, 2017 · Good evening. I currently use a USB mouse but this isnt a solution. Turn your Chromebook off, then back on again. Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. but changing install did not work as well. A common problem users might confront is the sudden unresponsiveness of the touchpad on their HP laptop running Windows 10 or Windows 11. Jul 6, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. Apr 26, 2019 · My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. Jun 1, 2020 · I understand that touchpad is not working. Furthermore, I upgraded it to Windows 11 in 2021 or 2022. Trackpoint has started to work, but like @up said, I lose multitouch. I'd like to help! As I understand the touchpad quits working. Install Precision Touchpad Drivers: Download Driver: Download the Synaptics or ELAN Precision touchpad driver from the HP support website. Dec 21, 2020 · 2019 HP Elitebook 840 G5 with Windows 10 (64-bit). Here's the steps you can try. Ran the troubleshooter. Reinstall Windows 10 Sep 20, 2019 · Can anyone help. Doesn't work and drivers from support portal are not recognized by Windows. I recommend you donwload and install it to see if it restores functionality: Synatpics Touchpad Driver August 2018: Jan 16, 2024 · Hi @JoShewa,. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Relatively frequently, when tapping on something, Feb 16, 2025 · I have HP 259 g9 notebook and it had windows 11 installed on it. I see that in most help forums, the most common advice is to go to device manager and update the driver; In device manager, the Synaptic Touchpad is Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. My system says all drivers are up to date but I came across this post and wonder whether my issue is the same and will be resolved by installing sp113456 Intel Serial IO Driver ? Solved: Elitebook 840 Synaptics Touchpad Not Working Properly - HP Support Community - 7901249 May 12, 2018 · After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. This is a common issue and you can fix HP touchpad not working easily and q Dec 26, 2021 · Good Day Mraly, My name is Carlo, I am also using Windows 10 pc and community member like you. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Oct 31, 2019 · If your Touchpad stops working, try these steps: Make sure there is no dust or dirt on the touchpad. To enable it, press the "Fn" key (Function key) along with the key that has a touchpad icon. If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? Jan 22, 2016 · I have a HP Pavilion dv6-1359wm. The details are below. Perform a hard reset. com , then follow along with the instructions here to navigate the HP support site to find the fix for the HP Jul 25, 2019 · Hi, I have bought Spectre 360. - Changing items manually in the Registry does not work long-term. The above method is for the HP laptop using Windows 10. Sep 17, 2020 · On the HP website there was comment to see if there was a hardware problem, so by powering down and then power on but keep pressing the Esc key, will revert to no windows (is it still called "dos") with how the computer starts up. The touchpad is not even found in the Device Manager. With the latest drivers I could find (19. Then I noticed, trackpoint is not working. I tried to boot from usb with 4in1 diag tool where touchpad test successfully passed so it's not a hardware problem but Windows and HP drivers. Oct 13, 2020 · Suddenly two finger scrolling function has stopped working on my HP Laptop. Driver Easy can help you update the Touchpad driver automatically and easily. P. I install windows 10 Pro and I also install all the drivers from support. for users, who mb have same problem and want to save Windows 10: - drivers for W11 for this model - don't work - drivers for W10 for other models (for example G8) - don't work Nov 17, 2017 · This is the latest 17 inch HP pavilion with the latest Windows 10 fall update. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. 5. after hours of using my limited data, re-install Win 10 NO JOY. "Device Status" says: This device cannot start. This generally happens every couple of days. I let the Device Manager update the ELAN Touchpad driver. I have now downgraded to Windows 10 because I find it Aug 31, 2024 · Thank you so much for help! Installing Windows 11 64-bit is a solve in this situation with non-working touchpad for HP250 G9. Nov 25, 2023 · If your HP Stream 11 Pro touchpad is not working on Microsoft Windows 10, you can try the following steps to troubleshoot and fix the issue: Check if the Touchpad is Enabled: Sometimes, the touchpad may be accidentally disabled. -Press Windows key + X Jan 26, 2024 · Hi, I just bough a brand new HP 250 G10 Laptop without any OS. Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. Restart your laptop, and Windows should automatically reinstall the driver. Whenever, the laptop touchpad is working then this dri Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. Actually, I think I only installed the chipset drivers and not the touchpad driver so maybe that was the difference. I've restarted the computer. It is "on" in touch pad settings and enabled when I check the mouse properties. Sep 9, 2020 · Here are the top 9 ways to fix touchpad gestures not working in Windows 10. com site. Examples: (a) May 18, 2021 · The exclaimation mark still appears next to the I2C HID Device in Device Manager, also the touchpad option doesn't appear in Settings and also not appearing in Mouse Settings. On opening synaptics Touchpad app on my PC 'unable to connect to pointing device driver' message pops up. No recent OS updates or installations. No worries, if you are stuck with the problem. Press the Windows button and “I” at the same time and click (or tab) over to Devices > Touchpad. Jun 16, 2021 · to whom it may concern my name is Simone and I have an issue with my laptop's touchpad. I hope this helps. Open Device Manager. 6 inch G8 Mobile Workstation PC (46N54AV) Product4M1Z3UT. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Feb 8, 2017 · I only recently got my HP omen, it is now 2 weeks old. Call Synaptics and they won't help and say to contact HP and Microsoft. The touchpad multifinger gestures are not working, includig scrolling. -Press Windows key + X -Go to Device Manager -Expand the Human Interface Device or Mice and other pointing device -Look for HID Touchpad driver that was installed -Right click and Update Touchpad suddenly stops working and when I go to driver manager to check whether touchpad driver exists or not, I found that driver automatically got deleted. Let us work together to sort this out. I rushed to google hoping to find something to help and I stumbled upon a windows Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. May 2, 2023 · For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. 22621. SEE A PATTERN ??? Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. I booted it up one day about a week ago and it was not responsive. Yesterday I wanted to downgrade to Windows 10, so I removed everything and I installed it, but now the touchpad is not working and the options for the WiFi are not showing. I have looked on other threads to try and get an idea. Once done proceed with these Feb 26, 2018 · In changing some settings a few days ago (something to do with "corners" on touchpad??) I somehow seem to have lost the normal context menu action for rightclick i. it 100% not setting issue, it definitely driver issue I believe as the hardware test doesn't even detect any touchpad or in built speaker at Sep 3, 2018 · The touchpad worked a few days ago but randomly stopped. May 4, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. If the touchpad on your HP Stream Notebook is not working after reinstalling Windows 10 Pro, you can try the following steps to troubleshoot and resolve the issue: Jan 4, 2024 · Windows 10 users fill find the same settings under Settings -> Devices. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. I have a problem with my HP 15 Notebook PC touchpad. Occurs mostly in Windows 10/11. I am not sure why that did not work for you. Select Update Driver. I connect a sub mouse and all works fine. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. 3. I installed windows 10 on it and its touchpad has stopped working . So I downloaded the bios after selecting Windows 8. but not its completely stopped working, I tried to install the bios again last night. - 8654501 Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Press Tab to highlight the first list item. 70 Rev. Jul 20, 2024 · If updating doesn’t work, right-click on the touchpad device and select Uninstall device. If that doesn't work, reinstall the driver and let me know the outcome. Version 21H2. Big mistake. Dec 7, 2018 · If the touchpad continues to not work then let us run a hardware test on the touchpad by following the below steps: Hold the power button for at least five seconds to turn off the computer. This is where I did stuff like make it so sliding my finger up and down the right side acted like the mouse roller and scrolled m Mar 28, 2021 · My Chromebook Touchpad isn't working, not the touchscreen (my Chromebook doesn't have a touchscreen). Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Jul 30, 2015 · HP Stream 11 Touchpad Not Working Windows 10 I've just run a clean install of Windows 10 on my HP Stream 11 d001dx and my trackpad isn't being recognized. I have tried installing both the Intel IO driver and the Symantec driver and it is still not recognized. – Hardware issues – Touchpad is disabled – Interference due to third-party software. I am having real problems with the driver for the Synaptics touchpad. Tried to reinstall the driver, but the touchpad isn't listed in my devices. So yes you have come to the right place for fixing your HP touchpad. The HP PC Hardware Diagnostics (UEFI) main menu is displayed. Feb 20, 2025 · - Also, Synaptics Touchpad Control Panel moved from Windows Control Panel in Windows 10 a while ago, which may be an issue too. Jan 11, 2024 · At times, the HP touchpad stops working out of the blue. Scroll down and click Additional mouse options. Windows 10 . S. You could try using the Windows Update Troubleshooting tool to fix the problem. Even though in diagnostics the touchpad works perfectly there must be a fault somewhere preventing the touchpad being recognised when in windows OS and even when booting from Check The HP Touchpad Driver Settings. I have tried uninstalling and reintalling drivers. Maybe, you tapped the function keys that could disable your touchpad accidentally. Thanks. Whenever I insert a usb-mouse it is ok but touchpad still does not work. However, I was not able to use them. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. After many unhel HP Laptop touchpad not working Windows 10. Here's the steps you can try, first let's work on the issue with the keyboard. 2) Click on "Devices" and then click on "Touchpad" from the left side of the window. now my touchpad isn't responding. Look for sensitivity settings and try reducing it to see if it improves control. Jun 29, 2024 · I own an HP Victus 15 gaming laptop that originally came with Windows 11. Select View, then Show Hidden Devices (use Alt + V to select the View tab menu, use down arrow to move to the menu option, and Enter to select). A" from HP site. 37). Call HP back they say to contact Synaptics. I did not disconnect them initially, but I did double check and make sure everything is connected ti the system board properly. After Sep 14, 2022 · Fix 2. As we have mentioned before, these causes can be divided into hardware, software, and user-related issues. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Then, to open Control Panel, type "control" and press Enter. (Code 10)" in the device manager. Use automated tools, video tutorials, or contact HP Support for help. During installation touch pad was disabled, only using usb mouse I can move the cursor. When I boot into the HP 4 in 1 USB enviroment for testing the touchpad works. 9. Jun 5, 2024 · Open your settings app to make sure the touchpad isn't disabled there and that no connected devices, like a Bluetooth mouse, might be blocking it from working. Aug 26, 2020 · Not working sir after the windows 10 20h2 19420. 1) Enable two-finger scroll from settings. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. HP PC Has touchpad not working after Windows 10 Upgrade. I looked over the internet and there were multiple solutions offered. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. Also tried to hardcode them with no luck. Apr 8, 2023 · Learn how to solve the touchpad not responding or not working issue on your HP laptop with various methods. So I installed Windows 11 and everything worked fine. According to your problem description, this problem may be related to the driver. Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. Then scroll down to the bottom of the screen and click Additional mouse options. This could be the result of corrupted files, malware, or a system crash. - Installing drivers via Device Manager ensures registry is updated to correct version, but does not seem to update driver version appearing on Jul 15, 2019 · Hello, I have the same problem on my HP 840 G3. First of all, when I unplug my USB mouse the pointer disappears completely. Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . Is sometimes fixed temporarily but keeps reoccurring. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Jan 15, 2021 · Also, put a checkmark next to two-finger scrolling to enable two-finger scrolling. Jan 13, 2017 · For more details, please follow the steps suggested in the support document - HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) - Click here I also need a few details to provide further assistance (if need be): Jan 3, 2018 · Hi, I have had the above laptop for a few weeks, at first the touchpad was fine, now it does not work at all. Touchpad stops working randomly. Use HP Support Assistant for automated driver updates. I'll be glad to help you 🙂 . hp 240 g8 laptop touchpad not working || hp 240 g8 touchpad driver windows 10 || @HP Support Hello friends,I am telling you in this video that how to insta Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. The only clue I had was that in Device Manager, under Human Interface Devices, there was "I2C HID Device Apr 14, 2020 · I don't think the BIOS interface has a mouse. HP Laptop mouse Not working Win 10. So, you should try re-enabling the touchpad feature first. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. Oct 27, 2015 · Hi, I did a fresh install of Windows 10 on my Stream 11 also and the touchpad did not work after the installation until I installed the chipset drivers from the hp. Jul 25, 2022 · After searching for solutions, I have been unable to find a driver online that will work. After successful installation I had m Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. Oct 9, 2024 · Go to Settings > Devices > Touchpad (or Control Panel > Mouse > Touchpad settings). I've tried installing all the drivers I can find online, I've done all the windows updates, there's NOTHING I haven't tried but I can't seem to get the cursor working. Restart Laptop Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Check for Touchpad in Device Manager Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. I've suddenly started having issues with my touchpad. Worked in BIOS but only for a few seconds in windows. These untested updates are inconveniencing peoples lives. Feb 25, 2018 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. 50GHz, 2496 Mhz, 4 Core(s), 8 Jan 24, 2019 · I have got a HP Stream 11 Pro that touchpad deos not work. Find solutions for keyboard, mouse, touchpad, and clickpad problems on HP laptops and computers. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. I restarted laptop and then touchpad started working again. I uninstalled Synaptics drivers and waited for windows to install his own drivers. Windows 10 is up to date as of 18th May. The driver has been automatically uninstalled from my system. If you are not using Windows 10, move on to the following steps. Drumroll your fingers on the touchpad for ten seconds. Aug 23, 2019 · 6. After this, I have found that the touchpad no loger appears in the Elan box in advanced mouse Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. Welcome to HP Support Community. The device status is that it's "working properly" and hardware/device troubleshooting does not detect any issues. First I tried through Settings>Devices>Touchpad menu but there is nothing there relate to that. Touchpad mouse lost the scrolling function. 19420 please help me sir I'm waited from too long time Apr 5, 2020 · Product: HP ENVY Notebook - 15-ae004nia (Touch) (ENERGY STAR) Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. 8. My touchpad stopped working after I replaced my HP laptop's SDD and reinstalled Windows 10. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. All settings are as they should be for it to work. 1 Feb 3, 2024 · This is a brand new laptop I purchased, it was originally running windows 11 version 22h2. - 8985189 My touchpad is not working The touchpad on my laptop (HP Envy*) isn't working. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. I updated my BIOS a while ago (touchpad gestures still worked after that) and it's the newest version. Jan 7, 2025 · HP Laptop Touchpad Not Working? Discover 10 common causes behind the issue and learn easy solutions to restore your touchpad's functionality quickly. Don’t worry, I assure you I will try my best to get this sorted. Instead, clicking on either button freezes the laptop for a few seconds. This happened to me several years ago. I reinstalled it with windows 10 the version is 22h2. HP ProBook 450 15. You might disable the touchpad in Settings unknowingly. I downloaded official hp drivers from support website but still touchpad driver is not working. Thank you for posting on HP Support Community. So here is my issue with more details than the previous ones. As soon as I came back on Windows 11, it has returned. The trackpad is playing up. This machine has a Synaptics TouchPad V6. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. I restart and it works, then left and right click stop, then double tap to click. Microsoft please work with vendors before pushing updates. Press the Esc key several times. Mar 11, 2025 · I purchased an HP Pavilion x360 convertible 14-dh1026TX laptop in 2020, initially working on Windows 10. Compare the latest drivers available for downlo The Windows 10 HP Stream touchpad driver for download on the HP website doesn’t fix this trackpad issue, so I was stumped for a while – but HERE’S THE FIX!!! Step 1: Using a USB or wireless mouse to navigate, visit support. hp but still have problem with my Touchpad as it does not work. Still try working with HP and now I'm told to contact HP support, the ones that charged me and couldn't fix it. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 May 20, 2021 · even when I boot from a USB with Windows 10 to install from scratch, the touchpad does not work within the install menus appear. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. Then click the Additional mouse options you'll see at the right-hand menu. Are they available? My touch pad doesn't work. I thought that it's not compatible with windows 10 so I upgraded my laptop back on the windows 11 but the touchpad has still not worked Feb 16, 2018 · Keyboard and TouchPad stopped working after upgrading to windows 10 build 16229. 2. After the update, everythin Mar 28, 2019 · If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions. (Code 10) A request for the HID descriptor failed. Is sometimes present even after a clean OS install. When I installed Windows 11, the touchpad and speaker were not working initially. Let's begin by check if the "Pinch Zoom" is enabled or not - 1) Right click on the start or windows icon and click on "Settings". Moving my finger on the touchpad doesn't display or move the cursor, and if I use a USB mouse to place the cursor over an on-screen button, the button area of the touchpad won't click it. Could occur after Windows Update or upgrade from Win 10 to 11. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 This video will show you how to fix HP laptop Touchpad not working in Windows 10. ANd if i try to go into the advanced mouse options all it tells me i Jan 7, 2025 · In some cases, the issue with your HP laptop touchpad not working could be caused by severe system corruption, making it difficult for the operating system to recognize the touchpad properly. Feb 18, 2021 · I reviewed your post and I understand that the touchpad is not working on the computer. Have you checked whether the touchpad is disabled? Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. Here are some steps you can take to troubleshoot and resolve the issue. Jun 19, 2024 · Learn five solutions to fix the HP touchpad not working issue on Windows 10, including updating the Touchpad driver, doing a hard reset, and troubleshooting the hardware. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Jun 30, 2023 · I was forced to downgrade my laptop to Windows 10 to support a certain kind of engineering software. 5 on PS/2 port driver. Check touchpad settings in Windows Settings and ensure it's enabled. Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . Dec 20, 2019 · Hello, I was trying to change my touchpad scroll direction. I have a Spectre x360, running Windows 10 Home. Commenting two years later, but stumbling across your post enabled me to fix my touchpad after three days of banging my head against a wall. Refer to this article to further troubleshoot touchpad issues. There aren't any Windows 10 drivers listed on HPs website for this model. Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. To do this, simply double-tap the upper-left corner of the touchpad. Certain components will not support these changes as observed by some users not seeing transparency anymore. When I plugged it back in and turned on my laptop, my keyboard and my touchpad are no longer working. Verify touchpad functionality in BIOS/UEFI settings. I have read the same issues in various forums. It DOES work in the BIOS screen, etc, however. If the touchpad is still not working on your laptop, proceed to the fixes below. I have touchpad issue (not working) frequently. hp. I could not solve it 3 days now Mar 20, 2025 · By the end of this article, you will have found a solution to your laptop’s touchpad issue. Again after few hours, It stopped working. 3. 1 from Aug 5, 2023 · laptop HP 250 G10 with fresh new Windows 11 (also tried W10) has problem with touchpad. Hopefully the touchpad driver is in that package. For more information, see HP PCs - Updating drivers using Windows update (Windows 11, 10). Feb 4, 2024 · There was a recent update of my windows 10 to version 22H2. I have the latest version of all drivers, including Synaptics touchpad driver (v19. Try rebooting your laptop, cleaning the touchpad, and updating drivers as well. If you are having this annoying issue, this guide will show you methods to diagnose and fix the problem of the HP touchpad not functioning. Apr 25, 2019 · If you recently upgraded to a new version of Windows 10, there might be a compatibility issue. First, restart the computer and tap on F10 during restart, once on the BIOS screen, move the mouse cursor around to check if it works normally, If the option to enable or disable the touchpad is not available, download and install the latest touchpad driver from Windows Update. I understand that this problem is causing you trouble. I know it's not a hardware issue because the touchpad was working before I installed Windows 10. Multi-Finget gestures are not working on my PC. Jun 16, 2021 · HP Pavilion x360 11-u006tu. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. Ever since I updated to Windows 11, my touchpad has stopped working randomly. Perhaps, while trying to use the Fn key to change the volume on my laptop, I ended up with the touchpad I am also using Windows 10 pc. Mar 31, 2023 · Hello, Hp 240 g9 touchapad is not working and can not be seen in the devices also. As a last resort, check that your touchpad hasn't been disabled in your laptop's BIOS menu. I have upgraded to windows 10. All other touchpad functions are working. When I open "extra muisopties/ Jun 6, 2022 · The select buttons top and bottom work without any issues. Mar 19, 2024 · The laptop came without operating system. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Go to the HP support website and download the latest touchpad drivers for your model. Call HP, pay for support. I have noticed that I2C HID Device is showing "This device cannot start. Under the voice mice the touchpad does not appear anymore (I m not sure it was there before, I ve never checked, but I guess Nov 10, 2021 · My name is Carlo, I am also using Windows 10 pc and community member like you. However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte Apr 12, 2021 · @BrianMJ. I have done all Windows updates, updated the driver and still connot get it to work. Mar 7, 2016 · Just upgraded windows 10 from 8. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. I didn't observe the issue when I went back to Windows 10 for a few days. Touchpad wasn't working. . Windows 10 Pro. 7. Thank you for posting your query, I'll be more than glad to help you. There is an updated driver for the Synaptics touchpad. Sometimes, it is working but the reason is unknown to me. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. Without any working solution. Jan 7, 2024 · If you find that your HP laptop touchpad is not working on Windows 11/10, use the following solutions to fix the issue. Jul 28, 2023 · If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. I have done a clean installtion using a windows 10 USB and it still does not work. Turn on the computer and immediately press the F2 key repeatedly, about once every second. There are several factors that can cause your HP Pavilion touchpad to stop working. after updating to windows 10 21H1 it stopped working properly: sometimes it recognises more than one finger touching it ( as you can see in the dinamic icon) and it starts resizing pages due to the gestures. Neither HP or Microsoft will help with this older machine (2010). Now, After more than 25 days since Dec 22, 2024 · This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. Again I restarted the laptop and it worked again. I tried everything from my side and Mar 29, 2023 · Hi - I had to unplug the battery earlier today. I immediately updated it using the Windows Update setting. 2) On the left side of the pane, choose Mouse & touchpad. It's been about 2-3 years since everything was working fine, but since Jan 2025, my cursor has started lagging; it disappears and suddenly appears while typing, the words get jumbled Sep 5, 2022 · hp 17 cn1053cl everything was working fine until I installed a new windows. I've tried rebooting, installing a couple different Synaptics drivers, rebooting after each install, tried several things suggested for windows 8 & 7 here in the forums and nothing has worked Aug 9, 2015 · Here is a link to your Synaptics TouchPad driver for Windows 10. -Press Windows key + X -Go to Settings -Click Update and Security -Click Troubleshooter then Additional troubleshooter. Right now I can move the cursor with the trackpad, but that usually stops working after a while too. Navigate to the Additional Settings option and open the Touchpad Settings box. Update Touchpad Drivers. Steps to reproduce: 1. 1) Click Start button, and then choose Settings. 0. I am sure Hp provided a faulty touch pad driver. 9. e. After few Feb 18, 2020 · Hi Bill. Aug 24, 2022 · If your touchpad is not working, it can be that the setting is disabled here. As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Because your touchpad is not working, you have to use an external mouse to How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. I recommend you to uninstall any generic touchpad drivers showing up for the touchpad (if available) under hidden devices from the device manager: ESP32 is a series of low cost, low power system on a chip microcontrollers with integrated Wi-Fi and dual-mode Bluetooth. Windows itself installs Synaptic SMBus Touchpad driver. zaoort casxqat roxux anp lufzo yuijj glmmolo swsy febkwr gjtc lzbfz hyj awwkiy slxhqc ibdvsy